The Need for Technology Literacy

At the recent PatronManager Community Meeting, there was a roundtable discussion on technological literacy in the arts. Gene Carr wrote an excellent blog post for Patron Technolgy post-conference and offers a few additional insights into the need for arts managers to become more literate when it comes to technology. Here's a link to his excellent …

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Beyond the Numbers: Engaging Your Patrons Through Patron Journeys

The Opera America Conference rolls into St. Louis, Missouri 20 - 23 June. If you have never attended a conference this is a great one to attend. I have attended many over the years and each time come away engaged,¬†inspired and energized. Marc Scorca and his team do an incredible job with each conference experience. …

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A Culture of Random Acts of Kindness

A few days ago I was at my local grocery store. Being able to work from home affords me the luxury of grocery shopping at off times. So I picked up the few items that I needed and headed for the self-checkout. I confess that I like scanning and bagging my own groceries. One of …

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