When we think about building bridges with our audience we often times get so caught up in the act of selling that first ticket that we miss out on the greater opportunity to engage with the patron on a deeper level. In my talk, I put forth the idea of creating a patron journey. A patron journey is a series of narrative touch points that connect the patron to organization resulting in increased engagement.
Category: Audience Development
Beyond the Numbers: Engaging Your Patrons Through Patron Journeys
The Opera America Conference rolls into St. Louis, Missouri 20 - 23 June. If you have never attended a conference this is a great one to attend. I have attended many over the years and each time come away engaged, inspired and energized. Marc Scorca and his team do an incredible job with each conference experience. …
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Dynamic Pricing: The Toolbox You Need for Extra Revenue – Part Two
In Part One we covered the philosophy of dynamic pricing and introduced some concepts and tools needed to use dynamic pricing in your organization. If you missed the first blog post you can click on this link: Dynamic Pricing: The Toolbox You Need for Extra Revenue - Part One. In this second part, we are …
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Dynamic Pricing: The Toolbox You Need for Extra Revenue – Part One
Let’s face it. Achieving your revenue goals is tough work- right? What if you could just add a little extra cost to each ticket transaction? Sounds like a reasonable idea? Now, I’m going to say something that may shock you. You should always be actively dynamic pricing your ticket inventory. Now, don’t run for exits. …
Continue reading Dynamic Pricing: The Toolbox You Need for Extra Revenue – Part One
