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Day: June 14, 2017

Adopting a “Jobs to Be Done” Mentality to Arts Innovation and Customer Service

On June 14, 2017June 14, 2017 By Kevin PattersonIn Development, MarketingLeave a comment

From a “jobs to be done” perspective, arts organizations have an opportunity to capitalize on this by redefining how they relate to the patron and how they define the metrics for success through understanding a patron’s “jobs to be done.”

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